Tieman Tankers has taken its business into the cloud – and into the future – with leading managed services provider Brennan IT.

Tieman is a family-owned business that has been operating for more than 60 years, designing and manufacturing bulk road tankers in Campbellfield in Victoria. After a major restructure, the company decided to focus its business on one core product, the road transport tanker manufacture business.

While Tieman had operated its own internal network and IT department for years, Brennan IT had been working with the company as a strategic managed services provider. When the time came for the upgrade, Tieman asked Brennan IT to create an end-to-end managed infrastructure solution that would streamline its IT and take the business into the cloud.

“With this new direction we needed an effective IT system that would take the company forward with our new vision,” said Barry Grieg, COO from Tieman Tankers. “The current system didn’t match with our new business model so we decided to undertake the journey to update our systems.

“When we turned our attention to our IT systems we found we had a number of legacy issues to deal with. Over the years we’d be running different programs and adding on products with no clear structure, and while we’d moved some of our business into the cloud, we had only really dipped our toe into the technology.”

A change in strategic direction for the organisation meant a complete redesign of its IT infrastructure. The whole-of-business project involved Brennan IT designing a solution that would support the head office and a mobile workforce, and it also needed to be scalable to meet the client’s growth targets. Brennan IT provided Tieman with a comprehensive and integration solution across all ICT services, including a network and infrastructure that could scale up as the business expanded. It also recommended external DR and backup management and proactive all-inclusive managed IT support.

Stephen Sims from Brennan IT said more businesses are turning to managed services and the cloud in a bid to reduce total cost of ownership and adopt a more flexible and agile system, which is vital in today’s business environment.

“When Tieman came to us we knew that moving them from a traditional model to a cloud-based solution would give them the flexibility to scale and support their remote workforce,” said Sims. “The cloud solution provides the best of both worlds, offering the ability to retain control over many of the business’ critical systems while also having the flexibility to tap into external infrastructure to scale up these systems on demand.”

Since the transition, Tieman has seen an increase in productivity and the updated system has created greater flexibility and stability for their mobile workforce.

“We wanted to provide our employees with the latest tools, applications and resources to bring our company forward and deliver some consistency across the board,” said Grieg. “Previously there was a lot of different software and different versions – making it a nightmare for staff.

“The benefits for our employees have been massive, we’re seeing increased productivity and satisfaction and from a business perspective we’ve reduced the cost of IT administration by about 50%.”

Both companies are keen to build upon their established relationship to create a seamless partnership that fosters greater efficiency and collaboration.

“Having worked with Brennan IT previously, we knew that they were an agile and experienced company that understood our business and our needs,” concluded Grieg. “They worked with us every step of the way and the team were extremely supportive and responsive.”