The Federal Government’s Business Hotline – 13 28 46 – has been expanded to provide specialist advisers and extended hours to support small and medium businesses impacted by the COVID-19 pandemic.

Operations at the 13 28 46 Contact Centre will increase from five days per week to seven days per week, and with an additional two hours a day of support outside standard operating hours for the first month, answering calls from 7.00am to 11.00pm AEST.

Minister for Employment, Skills, Small and Family Business Michaelia Cash said the operations of the Government’s business 13 28 46 contact centre, are being expanded to provide specialist advisers and extended support hours.

“The Government is rolling out comprehensive, targeted assistance in response to the COVID-19 pandemic and we want businesses who are looking for information to be supported,” she said. “During these challenging times businesses that have been impacted by COVID-19 need readily available access to advice so they can fully understand the assistance available to them and their employees.”

Minister for Industry, Science and Technology Karen Andrews said the move is a practical measure to support businesses during this uncertain time: “Our Government is providing a range of support to our business community to navigate the COVID-19 pandemic and our business hotline helps bring that together into one place. We don’t want our businesses who are already experiencing the stress of trying to stay afloat and pay their staff to struggle to navigate the support on offer – so we’re taking this simple step.”

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