March 21, 2019
Thousands of customers – from small artisanal bakeries right through to large-scale industrial applications, rely on RONDO “dough-how”, the company’s unique combination of expert knowledge and experience in dough and technology. RONDO North America is responsible for sales and after sales support across the US and Canada. As RONDO North America grew, it became clear that its 18-year-old, UNIX-based enterprise resource planning (ERP) system was struggling to cope with business demands. Jerry Murphy, President of RONDO North America explains: “We had significant problems reconciling sales, managing inventory and creating accurate reports. The user experience was also very poor and employees were frustrated by the limitations of the systems. In many instances hours of additional work had to be done to get the information we needed – so it began impacting our productivity.” After a competitive bid process, the organisation chose Pronto Xi. “One of the key features of Pronto Xi for us, was the ability to organise and track every…

















